Last Updated: July 22, 2026
Replay Golf (“Replay Golf,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://replaygolf.ca, make a booking, communicate with us, or use our services.
By using our website or booking services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you interact with Replay Golf, we may collect the following information:
You may voluntarily provide:
Full name
Email address
Phone number
Billing address
Booking information
Account information
Communications with our team
Any information you choose to provide through contact forms or customer support requests
Payments are processed securely through our third-party booking and payment providers.
Replay Golf does not store complete credit card or debit card numbers on its own systems. Payment information is handled in accordance with the privacy and security practices of our payment service providers.
When you visit our website, we may automatically collect technical information such as:
IP address
Browser type
Device information
Operating system
Website usage information
Pages visited
Date and time of access
Referral source
Cookies and similar technologies
This information helps us improve website performance, maintain security, and better understand how visitors use our website.
Replay Golf operates a self-service indoor golf facility that uses video surveillance for security and operational purposes.
Video recordings may be collected to:
Protect customers and property
Promote a safe environment
Investigate accidents or incidents
Prevent unauthorized access
Verify compliance with Facility Rules
Support insurance claims
Assist law enforcement where legally required
Video recordings are accessed only by authorized individuals and are retained only for as long as reasonably necessary or as required by law.
We may use your personal information to:
Process and manage bookings
Verify reservations
Send booking confirmations and reminders
Respond to questions and customer support requests
Process payments
Improve our website and services
Maintain the security of our Facility
Detect fraud or unauthorized activity
Meet legal and regulatory obligations
Communicate important updates regarding your booking or our policies
With your consent, we may also send promotional emails or newsletters. You may unsubscribe at any time using the unsubscribe link included in our emails.
Replay Golf uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and maintain website security.
We may also use analytics services, such as Google Analytics, to understand how visitors interact with our website.
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Replay Golf does not sell your personal information.
We may share your information only when reasonably necessary with trusted third parties, including:
Booking software providers
Payment processors
Website hosting providers
Email communication providers
Analytics providers
Professional advisors (such as accountants or lawyers)
Insurance providers when required
Government authorities or law enforcement where required by law
Each service provider is expected to protect your personal information and use it only for authorized purposes.
Replay Golf uses reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Although we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Provide our services
Maintain booking records
Meet legal, accounting, tax, insurance, and regulatory obligations
Resolve disputes
Protect Replay Golf’s legal interests
When personal information is no longer required, it is securely deleted or anonymized where reasonably possible.
Subject to applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Withdraw consent where processing is based on consent
Request deletion of personal information where legally permitted
Ask questions regarding how your information is handled
Requests may be subject to legal or regulatory limitations.
Our website may contain links to websites operated by third parties.
Replay Golf is not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party website you visit.
Replay Golf’s website and online services are not intended for children to use independently.
Where minors attend the Facility, any personal information relating to a minor is collected only through or with the consent of a parent or legal guardian in connection with a booking.
Replay Golf may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
The revised version will be posted on our website with an updated “Last Updated” date.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Privacy Officer
Replay Golf
Calgary, Alberta, Canada
Email: info@replaygolf.ca
Website: https://replaygolf.ca